Our service

You could count on Hardrock service to get maximum working efficiency at minimum maintenance cost. We provide a complete training system, guaranteed warranty package and sufficient parts storage to get you free of worry in using our machines.

After sales service:

– Technical training for new machines.

-On site service available for quality problem.

-Timely reminding for machine maintenance.

-Construction solutions will be provided for different geological conditions.

-Remind you of the wearing parts.

-7*24 hours reply to your questions.

Parts:

Hardrock suggests our customers using the original factory’s spare parts which are designed and dimensioned for best performance.

Warranty:

Hardrock provides standard one year warranty to main machines, and customers are offered to an extended service of 3 or 5 years warranty coverage.

Training Service:

– Operator training

– Market training

– Service training

Safety:

Only trained and qualified operators, directed under safety and knowledge supervision are eligible to operate the machines. Safety could only be guaranteed if the equipment users and operators run the machines:

– In compliance with the employer, job site and government rules.

– Following safe work practices.

– Following the operators manuals.

Service & Maintenance:

Our highly trained service professionals are always ready to provide after sales service and maintenance. Just click “Contact Us” on the navigation menu.